Privacy Policy

At HAIR WAREHOUSE, we are committed to protecting and respecting the privacy of our customers, whilst remaining compliant with The General Data Protection Regulation (EU GDPR) and the Data Protection Act (DPA). This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. We take your privacy SERIOUSLY and will take all measures to protect your personal information.

Here at hairwarehouse.org , we are dedicated to protecting the privacy of each and every one of our customers. We will not disclose any information regarding our customers or visitors to the site to any third parties apart from where it is part of providing a service to you – this includes;

  • Name
  • Contact Details
  • Payment Information
  • When you contact us
  • IP Address
  • Purchase History
  • Device Type
  • Operating System
  • Location Data
  • Your response to promotions
  • We may also obtain data surrounding how you use the website to help us develop and improve the site.

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our web store, as part of the buying and selling process, we gather analysis or valuable information, so as to help us;
• Serve you better, by
improving our service.
• To provide one-one customer support.
• To provide and maintain our service.
• To notify you about changes to our service.
• To allow you to participate in interactive features of our service when you choose to do so.
• We may occasionally send out emails concerning new products, special offers, discount codes or other information which we think you may find interesting using the email address you have provided. You can stop these at any time by clicking ‘unsubscribe’ in any of the marketing messages you receive, this can typically be found at the bottom of any email.

CONSENT

HAIR WAREHOUSE will not provide or sell any of your personal details or any credit card information to third parties (excluding partners from whom you may have linked to our site) without your permission. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent allowed by Law, e.g, payment processors.

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like PayPal, Stripes, Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service, but, governed by theirs.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


Security Of Data

We are committed to ensuring that your information is secure. We take reasonable precautions and follow industry best practices to make sure it is not appropriately lost, misused, accessed, disclosed, altered or destroyed.

To prevent unauthorised access or disclosure, we have put in place procedures to safeguard and secure the information we collect online. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the internet is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. We may disclose your personal information if we are required by law to do so or if you violate our
Terms of Service.

COOKIES

Cookies are text files that are stored on your computer's hard drive and may be used by Hairwarehouse.org to enhance your shopping experience. This is done as a means to keep track of your current shopping session by speeding up the browsing experience and website performance. Cookies are also used to remember your information when you return to the Hairwarehouse.org website. If you choose to no longer receive them, you can turn off all cookies. Please note that if you decide to make this change, it can limit the functionality of the website you are visiting and leaves for a greater possibility that you will no longer have access to some of the features on the website.

 

CHANGES TO THE PRIVACY POLICY

HAIR WAREHOUSE reserve the right to modify this privacy statement at any time, with a notice of this change being posted here on this page.

Changes and clarifications will take effect immediately upon posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.